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Open raja5k With Clear Terms

raja5k Terms & Conditions explain how your account, wallet activity and lobby access work before you open an account.

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TERMS SUPPORT

Get Help With Account Terms

Questions about Terms & Conditions should reach the team through the same account path used for login or wallet status checks. Tell us which clause concerns you, include your registered phone number and attach a payment receipt only when it is relevant. We can explain a verification request, clarify an access decision or record a request to change your account details. Support is available every day from 09:00 to 23:00 WIB through live chat and the contact form. Do not send your password or one-time verification code.

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Live chat

Use live chat from your signed-in account when a clause, phone verification step or access message is unclear. We can check the account state without asking for your password or one-time code, then point you to the relevant Terms & Conditions wording.

Contact form

The contact form suits requests about policy changes, account closure or correction of personal details. Include your registered phone number, the subject of your request and enough detail for us to locate the account without placing sensitive credentials in the message.

Receipt check

For a DANA, OVO, GoPay, QRIS, bank transfer or virtual account question, attach the transaction reference and time shown on your receipt. We use those details to trace status while keeping payment credentials and security codes out of support messages.

ACCOUNT SAFEGUARDS

Understand How We Apply These Terms

Terms & Conditions work best when you can see how each rule is applied to your account.

Account data

We use your registered phone number and account details to complete phone verification, maintain login access and connect your wallet activity with the correct account. You can ask support to correct inaccurate information, subject to checks that protect the account holder.

Cookie settings

Our site may store session cookies or similar browser data so the Terms & Conditions page, login state and account path work as intended. On a mobile browser, clearing these settings can sign you out and require phone verification again.

Login security

Keep your password private and use your own device where possible. We may request a fresh phone check when account details, device behaviour or wallet information changes. We will not ask you to disclose a one-time code in live chat.

Payment records

A payment receipt, transaction reference and status record can be reviewed when DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity needs confirmation. These checks help us connect a transaction to the right account before action is taken.

Retention requests

We keep account and transaction records for administration, dispute handling and legal duties for the period needed for those purposes. Ask support about a specific record, correction or deletion request; some records may need to remain available under applicable requirements.

Policy changes

When Terms & Conditions change, we may place the revised wording on this page and show a notice during account access. Check the effective wording before continuing. If a change affects your account, contact us with the clause and date you are asking about.

Find Answers About Terms & Conditions

These Terms & Conditions questions cover the account decisions you are most likely to consider before opening an account. We explain how raja5k handles eligibility, phone checks, payment evidence, personal data and policy changes. For a decision tied to your own account, use live chat or the contact form from 09:00 to 23:00 WIB so we can check the exact record rather than give a general answer.

They cover account registration, phone verification, login security, wallet transactions, withdrawals, content access, data handling, support requests and changes to the policy. They also explain when we may pause an account while checking identity, duplicate details, payment ownership or a transaction dispute.

Yes. Open the policy page in your mobile browser and use the same account path shown for login. If you clear browser cookies, you may need to sign in and complete phone verification again. The wording applies whether you read it on mobile or desktop.

Yes, access depends on local law. Your location and account details may affect eligibility, and some content may be unavailable where local law permits only restricted access. We may ask for information needed to assess an access question before allowing continued account use.

We may request a receipt or transaction reference when DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity does not match the account record. The check helps resolve status or ownership questions. Send only the requested evidence, never a password or one-time code.

Contact us through live chat or the contact form between 09:00 and 23:00 WIB. State the registered phone number, identify the inaccurate field and explain the correction. We may verify your identity before changing details, so the request cannot be made on another person's behalf.

We may update the Terms & Conditions page and display a notice during account access when wording changes. Check the effective date and the revised clause before continuing. If you believe a change affects your account, send support the clause and date for a specific response.

Yes, send an account closure request through live chat or the contact form. We may first confirm ownership, resolve an open wallet or transaction matter and explain any records that must be retained. Closure does not remove obligations created before the request was processed.

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